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What is Contour?

Contour is a decentralised distributed global trade network for any banks, corporates, and ecosystem partners who are interested in and/or involved with trade digitisation.

It is designed to do at least 3 key things:

•  Connect buyer, seller and both sides of the banks
• Facilitate the transaction process and streamline communication workflow
• Manage entire end-to-end Letter of Credit (LC) transactions digitally

Who should use Contour?

They include:

• Buyer who is the LC Applicant
• Seller who is the LC Beneficiary
• Buyer’s bank who is the LC Issuing Bank
• Seller’s bank who is the LC Advising / Negotiating / Confirming Bank

What’s in for my company?

Access to Contour’s web-enabled platform, its features and functionalities:

• LC transactions: A very simple way of performing Letters of Credit on the platform
• Digital Co-drafting: Efficient co-drafting between buyer and seller before issuance within a single day
• Digital Document Presentation: Real-time presentation of documents on the platform in a fully digitised or hybrid manner
• Peer-to-Peer Messaging: Instant messaging with single or multiple parties in the transaction
• Discrepancy and Amendment Resolution: In-built workflow to help you resolve discrepancies within a single day

Is there a fee to make transactions on the network?

There is no cost when making transactions on Contour. All transactions at every stage, including the presentation, are now entirely free to users.

For more information, click here to download the full list of FAQs.

Can I download the LC?
Yes you can. Select ‘Export to PDF’ at the top right corner and all data related to the transaction will be downloaded to your computer, including the letter of credit, any amendments, presentation records, messages, and the audit log. 


Are there notifications in the platform for LC, presentation and P2P messaging?
Notifications are currently sent as email alerts. There is no notification feature on the platform itself, however, our team is looking to add this feature as an enhancement for future versions.


How do I get technical assistance or support? What is the URL?

Go to our Support page and select “Support Portal” if you need any technical assistance on the platform.


For more information, click here to download the full list of FAQs.

1. The Membership Agreement is a bilateral software agreement between Contour and each Member that focusses on the licensing of the Platform; and
2. The Rule Book is a multilateral agreement between Contour and all Members that governs the general use of the Platform. The Rule Book sets out the relationship between Contour and all Members with respect to the Members’ downstream Transaction Agreements (e.g. letters of credits).

1. For Cloud Members, Contour will host and run the Members’ instance of the Platform using Microsoft Azure, based in Singapore, for a small fee.
2. As a remote option, Self-Managed Members will be required to independently install, host and update their instance of the Contour Platform by themselves.